Have a question about an order, a book, delivery, or BookGiftShop? We’re here to help.
Customer support
Email us at [email protected].
For an existing order
Please include your order number and the email address used at checkout. If an item arrived damaged, defective, or incorrect, include clear photos of the item and packaging when possible. That gives us the information needed to review the issue accurately.
Need help choosing a book?
Browse the Books collection or use Gift Concierge on the site to narrow the shelf by recipient, occasion, and interests.
Before you contact us
You may find the answer immediately in our FAQ, Shipping & Delivery, or Returns & Refunds pages.
BookGiftShop
Give a Story. Keep a Memory.